Frequently Asked Questions
Quick answers about using the AI assistant in your salon.
How does the AI calculate durations for Balayage or Keratin?
The system reads the minutes assigned in your service catalog. The AI assistant automatically locks consecutive time blocks in the stylist\'s schedule to completely prevent overlapping bookings.
How do automated messages help reduce salon no-shows?
The platform dispatches an automated text or WhatsApp reminder hours before the appointment. The client can confirm or reschedule via the link, immediately freeing up the slot if they cancel.
What happens if a stylist changes shifts or takes a day off?
When you modify work shifts in the Owner Dashboard, the availability engine updates instantly. The AI stops offering those slots immediately, preventing awkward follow-up calls to move clients.
Can you manage service commissions for each individual stylist?
Yes, the administrative dashboard allows you to set up individual profiles with custom commission rates, making it easy to calculate payouts at the end of each week.