FAQs for Salon Owners

Quick answers on technical management for your hair salon.

How does the AI calculate times for complex Balayage or Keratin?

The system reads the exact duration mapped to your services (e.g., 150 min for Balayage). The AI automatically blocks multiple consecutive 30-minute slots in the stylist’s calendar to prevent overlapping bookings.

How do automated messages reduce no-shows?

The platform maps the local timezone and dispatches automatic SMS or WhatsApp reminders hours before the slot. Clients can confirm or reschedule right away, instantly freeing up the chair if they cancel.

What happens if a stylist changes shifts or takes a day off?

When you modify work shifts in the Owner Dashboard, the availability engine (get-available-slots.php) updates instantly. The AI stops offering those slots immediately, preventing awkward follow-up calls to move clients.